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Offers help to first and second-time parents managing the demands of caring for a child during the first three years of life. Family-support workers visit the home to encourage new parents by building on their strengths, emphasizing the joys of parenting and easing concerns with education and hands-on assistance. Services can start before the baby is born with prenatal home visits by a doula.
Title X Family Planning is a voluntary birth control program that provides information about birth control methods or the number and spacing of children.
Services are confidential and include:
- Physical exams
- Pregnancy testing and options counseling
- STD education, testing, and treatment
- Birth control methods and counseling, including emergency contraception
- Community education services for professionals, schools, parents, and teens
Program services include rental assistance up to HUD Fair Market Rent allowance and case management. Can remain on program as long as eligibility requirements are met.
Homeless Case Manager Counties and Contact Information:
Lyn Carlen - Housing Coordinator 217-923-3113 ext. 274, cell 217-208-9175
Courtney Arnold - Cumberland and Edgar County Case Manager 217-921-5505 ext. 276; cell 217-549-1152
Alexa Nunez - Coles County Case Manager 217-961-0831 ext. 405, cell 217-549-1081
Honey Arnold - Coles and Douglas County Case Manager 217-961-0831 ext. 602, cell 217-549-2463
Greg Ridenhour - Coles County Case Manager 217-500-3120 ext. 585, cell 217-549-4122
Romana Rodriquez - Crawford, Lawrence, and Richland Counties Case Manager 618-395-5505 ext. 264, cell 217-508-8070
Program services include rental assistance up to HUD Fair Market Rent allowance and case management. Can remain on program as long as eligibility requirements are met.
Homeless Case Manager Counties and Contact Information:
Lyn Carlen - Housing Coordinator 217-923-3113 ext. 274, cell 217-208-9175
Courtney Arnold - Cumberland and Edgar County Case Manager 217-921-5505 ext. 276; cell 217-549-1152
Alexa Nunez - Coles County Case Manager 217-961-0831 ext. 405, cell 217-549-1081
Honey Arnold - Coles and Douglas County Case Manager 217-961-0831 ext. 602, cell 217-549-2463
Greg Ridenhour - Coles County Case Manager 217-500-3120 ext. 585, cell 217-549-4122
Romana Rodriquez - Crawford, Lawrence, and Richland Counties Case Manager 618-395-5505 ext. 264, cell 217-508-8070
State agency that has responsibility for enforcing state laws, investigating crimes, providing laboratory analysis of criminal evidence, gathering and sharing criminal intelligence, and providing expertise and resources to other law enforcement agencies throughout the state.
Provides the city government departments and other city information.
Applications for the 2025 Christmas season (Toy Shop and Angel Tree) begins Nov 3.
2025 Toy Shop sign-up:
- Nov 3, 9 am-12 pm and 1 pm-3 pm
- Nov 4, 9 am-12 pm and 1 pm-3 pm
- Nov 5, 9 am-12 pm and 1 pm-3 pm
- Nov 6, 9 am-12 pm and 1 pm-3 pm
- Nov 7, 9 am-12 pm and 1 pm-3 pm
Angel tree applications close Dec 5, 2025, or until all spots are full.
Provides a Toys for Tots sign up during the holiday season. The program screens each applicant and checks with other organizations in the community to maximize the number of families helped during the holiday season and reduce the number of duplications.
Works in partnership with the US Marine Corp each year to offer the Toys for Tots program. Children must be age 12 or younger and reside in the household.
Supports the integration of immigrants and refugees while also assisting the broader public by eliminating barriers to state programs.
Provides holistic case management, connects individuals to state and local resources, and fosters coordination among service providers through Community Alliances.
Offers educational workshops to equip people with the knowledge and tools needed for long-term stability and success.
Offers financial assistance to those who are income eligible and who have no insurance or other methods in which to pay for needed dental work. Applicants must be experiencing current dental pain and/or have difficulty eating/chewing, or the applicant must have missing/broken and/or decayed front teeth with such an appearance that the condition hinders the applicant's ability to obtain employment.
**The dentist being used must be willing to accept a voucher and to send the bill directly to MCHA.
Area Agency on Aging and Aging and Disability Resource Center ensures coordinated, accessible services for older persons and persons with disabilities.
Services funded (and provided by other agencies) include: home delivered meals, congregate meals, transportation, information and assistance, outreach, legal assistance, caregiver assistance and, respite, and elder abuse education and prevention.
Provides information for caregivers and grandparents raising grandchildren.
Provides a food pantry to individuals for a week of meals. Includes produce and meat.
Provides one-on-one and group mentorships to students ages 8-18. Program includes volunteers becoming mentors, advocates, and role models for community youth.
Offers to assist individuals with a mental health diagnosis in obtaining employment. Evaluation and individualized treatment plans include: job searching, job coaching, vocational rehabilitation, assistance with resume writing, mock interviews, on-the-job supports, benefits planning, other skill-based supports for obtaining and maintaining employment.
Services include primary and preventative care for all ages, Treatment of chronic diseases such as diabetes, high blood pressure, and Treatment of acute illness.
Specialty referrals on a limited basis.
Diagnostic services including lab testing and x-ray as needed.
Offers a Christmas toy program for children ages 0-17. Pre-registration is required, visit website on November 12-December 2nd to sign up, first come first serve. Registering is not a promise of service until confirmation and further instructions are given. Calls may begin as soon as one week after the beginning of registration. Gifts will be given on Saturday, December 6th, 2025, at 11 am-3 pm.
Provides outpatient services for individuals with substance use and mental health disorders. Includes counseling services.
Offers individual psychotherapy services, provided by qualified master's-level staff, to individuals age 18 and older.
Therapy offered explores childhood trauma, current day stressors, mood, and other mental health symptoms and behaviors disrupting functioning.
Psychiatric services are available as an adjunct to any services accessed by an individual at Transitions MHS (age 15 and older).
Counseling services are provided by bachelor's-level staff on an individual basis and address current-day stressors and build coping skills.
Early Head Start ensures that children (0-3 years of age) and their families receive the academic, social, mental, health, and nutritional education they need.
Head Start prepares children for Kindergarten and beyond. Also meets the nutritional, health, social and mental health needs of children and their families.
