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Provides supportive services to victims of domestic violence, their children, and companion animals. Services for adults and children include emergency shelter (pet friendly based on availability), counseling, support groups, housing advocacy, legal advocacy (obtaining orders of protection), medical advocacy, children's services, and a 24-hr crisis hotline.
Provides home delivery of library materials to residents who are temporarily or permanently confined because of illness, disability, or other extenuating circumstance.
Serves as a warming and cooling center during normal operating hours. During period of extreme cold, the agency will extend its morning and afternoon hours based upon staff availability. Free meals and beverages available during open hours.
Provides rent, rent deposit, and utility assistance for people who are in a homeless situation. Case management services are also available as part of this program.
Homeless Case Manager Counties and Contact Information:
Lyn Carlen - Housing Coordinator 217-923-3113 ext. 274, cell 217-208-9175
Courtney Arnold - Cumberland and Edgar County Case Manager 217-921-5505 ext. 276, cell 217-549-115
Alexa Nunez - Coles County Case Manger 217-961-0831 ext. 405, cell 217-549-1081
Honey Arnold - Coles and Douglas County Case Manager 217-961-0831 ext. 602, cell 217-549-2463
Greg Ridenhour - Coles County Case Manager 217-500-3120 ext. 585, cell 217-549-4122
Romana Rodriquez - Crawford, Lawrence, and Richland Counties Case Manager 618-395-5505 ext. 264, cell 217-508-8070
Provides education to increase the public’s awareness and knowledge of various life skills which improve health outcomes and prevent the spread of infectious diseases. This program provides preschool children through the adult population education which emphasizes health concerns appropriate to the age of the audience.
Provides education and training in approved training programs in local community colleges. Can help with the cost of tuition, books, fees, required tools, and any additional items required by the program. Program also provides a work experience and on-the-job training component.
Work Experience offers subsidizes wages at a local employer for 1 to 6 months to help customer gain experience to gain permanent employment.
On-The-Job Training offers subsidizes half of hourly wage for a set period of time at a local employer with the intention of the employer retaining the customer after training is complete.
All DHS offices across the state are open for people to use as a warm/cool place to stay during office hours.
Provides women's health care services such as preventative care and health screenings (pap smears, breast exams), pregnancy testing, pregnancy/prenatal care, and other needed gynecology or obstetrician services for the patient.
DCFS has the primary responsibility of protecting children and strengthening families through the investigation and intervention of suspected child abuse or neglect by parents and other caregivers.
DCFS links families with community services to address struggles families are having, offers preventative services to referred families in an attempt to keep family units together to address findings of abuse/neglect, and works with families who have children under the legal custody of DCFS while working to reunify families when possible or provide a permanent home for children.
As part of its duties, DCFS also licenses and monitors all Illinois child welfare agencies, child care agencies, domestic and international adoption providers, and group homes in the state.
Reimburses for funeral and burial expenses when a person's resources and all other sources of payment are less than the DHS standard payment rates. The maximum amount that DHS will pay is $1,370 for a funeral and $686 for a cremation/burial.
Provides counseling services. Services are offered in English and Spanish.
Services include:
-- DUI evaluations
-- Gambling assessments
-- Substance abuse disorder treatment
-- Gambling disorder treatment
-- Aftercare group
-- Individual counseling
-- Family counseling
-- Parenting classes
-- Anger management
-- Stress management
-- Partners and family abuse prevention
-- Gambling early intervention
Services to help survivors of domestic violence, older adults, people with disabilities, and immigrant survivors of violence and trafficking:
- Orders of Protection for people experiencing domestic violence.
- Divorce, custody, or child support in cases involving domestic violence or child endangerment.
- Elder abuse, including financial exploitation.
- Other court orders to stop abuse, harassment, or stalking.
- Immigration issues faced by survivors of domestic violence and trafficking.
- Guardianships of minors and adults to ensure safety and stability.
Services to help survivors of domestic violence, older adults, people with disabilities, and immigrant survivors of violence and trafficking:
- Orders of Protection for people experiencing domestic violence.
- Divorce, custody, or child support in cases involving domestic violence or child endangerment.
- Elder abuse, including financial exploitation.
- Other court orders to stop abuse, harassment, or stalking.
- Immigration issues faced by survivors of domestic violence and trafficking.
- Guardianships of minors and adults to ensure safety and stability.
Offers to match the caller’s legal problem with available resources, such as advice, extended representation, or referral. For most low-income applicants. Callers are screened for eligibility, and a determination is made whether eligible callers have a legal problem that falls within the priorities. If the caller’s legal problem is eligible for review for extended services, the caller is referred to one of our five regional offices. If the callers are not eligible for referral to a regional office, attorneys provide the caller with immediate advice or quick access to other information and resources.
Provides a utility assistance program to households who do not qualify for the Low-Income Home Energy Assistance Program (LIHEAP) but are in need of help with their utility bills.
Offers a wide variety of activities and classes for children, teens, and adults in public parks, including clubs and classes for active older adults, athletics, arts and crafts, dance classes, cultural activities, fitness, seasonal special events, and opportunities for recreation in spaces maintained for public enjoyment and beauty.
Offers medications, therapy, and peer support services to help patients with addictions move forward in their recovery. Provides treatment for opioids, alcohol, stimulants, and gambling use disorder.
Medication management:
- Buprenorphine IR and ER (Suboxone, Zubsolv, Sublocade, Brixadi)
- Naltrexone IR and ER (oral naltrexone and Vivitrol)
- Acamprosate
Behavioral Therapy:
- Group counseling
- Individual therapy
- Peer support