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Provides guidance, advice, referrals, and connection of benefits for Servicemembers, Veterans, and their families. RCTAA works as a referral conduit and partner with local, state, and federal agencies that support the Military and veteran community. The ten areas that covered include State Benefits, Disabled Veteran Benefits, Education and Training, Employment Assistance, Financial Assistance, Health and Life Insurance, Legal Assistance, Relocation Assistance, Effects of a Career Change, and Physical Mental Health and Well Being.

Program services include:

- Drop-in centers at O'Hare and Midway airports that offer a place to relax, refreshments, movies, and Internet and email access for traveling military and their families.

- Illinois AMVETS emergency fund to help military families in need.

- Troop entertainment.

- Discovery Kids programs for family of military including cultural and educational entertainment and holiday events.

- Support for homecomings and deployments.

- Community information.