Utility Service Complaints | CITIZENS UTILITY BOARD - Utility Service Complaints
309 West Washington Street, Suite 800, Chicago, IL 60606
Eligibility
Lake County residents
Hours
Service Hours
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
800-669-5556
Voice·
Toll Free Hotline
Languages
Spanish
Application process
Submit online or call
Documents required: None
Fees
No fee
Service area
Lake County, IL
Assists individuals in submitting a complaint against their utility company. Services ensure consumers have safe, reliable utility services at reasonable rates.
Date of Last Formal Update
01/08/2026
Data provided by
Lake County 211
What's Here
Providing organization
CITIZENS UTILITY BOARD
Organization that assists individuals submit a complaint against their utility company.