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Water Service Payment Assistance | Dollar Energy Fund - Illinois American Water Income-Based Discount Program

Eligibility
Must be residential customer of Illinois American Water; Total gross household income must be at or below 150% of the Federal Poverty Income Guidelines.
Required documents
Proof of residence in Illinois Proof of grossly monthly income of household (includes public benefits received for children, disability, etc.) Additional documents may be required.
Hours
Monday to Friday, 8:00 am - 5:00 pm
412-431-2800
Voice·

Administrative

888-282-6816
Voice·

Toll-Free

412-431-2084
Fax·

Fax

Languages
English
Application process
(1) Visit website to apply online, or call the 888-282-6816 during posted hours. (2) Information required from applicants would include the following: (a) Number of people living in the household (b) Number of adults over the age of 18 in the household (c) Number of children under the age of 18 in the household (d) Required documents.
Fees
No Fees
Service area
IL
Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.
Date of Last Formal Update
03/17/2025
Data provided by
211 DuPage County
Providing organization
Dollar Energy Fund Illinois American Water Income Based Discount Program
Residential water and/or wastewater payment assistance for residential customers of Illinois American Water.