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Utility Bill Payment Plans | NORTHSHORE GAS - Short Term Payment Arrangement Plan Program

Eligibility
Must be a residential or small business customer with an active account. Must not currently be on a payment plan to pay off a past-due balance.
Hours
Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM
866-556-6004
Voice·

Customer Service Center

866-556-6007
Voice·

TDD Line (M-F 7 AM - 7 PM)

Languages
Spanish
Application process
Call or visit website to apply Documents required:
  • No information has been provided by the Agency. Please call for details.
Fees
No fee.
Service area
Highwood, IL Wadsworth (Beach Park), IL Gurnee, IL North Chicago, IL Antioch, IL Lincolnshire (Prairie View), IL Round Lake (Round Lake Beach), IL Lincolnshire (Half Day), IL Grayslake (Gages Lake), IL Fort Sheridan, IL Libertyville (Mettawa), IL Waukegan (Park City), IL Antioch (Old Mill Creek), IL Buffalo Grove, IL Great Lakes (North Chicago), IL Fort Sheridan (Highland Park), IL Lincolnshire, IL Wheeling, IL Lake Forest (Green Oaks), IL Lake Forest (Mettawa), IL Mundelein (Long Grove), IL Deerfield (Riverwoods), IL Lake Bluff (Green Oaks), IL Lake Bluff (Knollwood), IL Zion (Beach Park), IL Lake Zurich (Hawthorn Woods), IL Lake Villa (Lindenhurst), IL Vernon Hills, IL Russell, IL Deerfield (Bannockburn), IL Libertyville (Green Oaks), IL Vernon Hills (Indian Creek), IL Grayslake (Wildwood), IL Lake Villa (Venetian Village), IL Lake Zurich (Long Grove), IL Waukegan (Beach Park), IL
Assists eligible customers to catch up on their bill by allowing them to pay a portion of their past-due balance while paying their current bill.
Date of Last Formal Update
07/18/2025
Data provided by
Lake County 211
Providing organization
NORTHSHORE GAS
Provides general and specialized gas services and resources