Insurance Complaints | Illinois Department of Insurance
115 South LaSalle Street, 13th floor, Chicago, IL 60603
Eligibility
Resident of Illinois
Required documents
Proof of residence
Additional documents may be required.
Hours
Monday to Friday, 8:30 am - 5:00 pm
Websitehttps://idoi.illinois.gov/
Languages
English, Spanish
Application process
(1) Call the toll-free number during listed hours to file a complaint over the phone, OR (2) Visit website to submit a complaint, OR (3) Submit a complaint via e-mail to [email protected], OR (4) Submit your complaint form by mail.
Fees
No Fees
Service area
IL
Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.
Date of Last Formal Update
08/28/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Illinois Department of Insurance
Provides assistance to Illinois insurance consumers including insurance licensing and renewal, insurance company search and support to those seeking to file a complaint.