ADA Paratransit Service - Pace Suburban Bus - Mailing Address
550 West Algonquin Road, Arlington Heights, IL 60005
Eligibility
Only persons certified by the Regional Transportation Authority are eligible to ride ADA Paratransit. Customers must have a disability or health condition that prevents them from using CTA and/or Pace fixed route services for some or all of their travel
Hours
Hours for the paratransit bus are reservation based
847-364-7223
Voice
(847) 364-7223
Voice
Websitehttps://www.pacebus.com/ada
Languages
Spanish, English
Application process
To apply for ADA Paratransit, call the Regional Transportation Authority's (RTA) ADA Paratransit Certification program at 312-663-HELP (4357) between 8:00 a.m. and 5:00 p.m., Monday through Friday. Once certified for ADA paratransit, the number to call for a reservation depends on where you are traveling, visit the website to view the phone directory. Call anytime between 6:00am to 6:00pm, rides should be scheduled at least one day in advance. Visit the website for additional information.
Fees
Self-pay; Current fare for a ADA Paratransit ride is $3.25 each way, PCAs ride free of cost; Riders may pay with cash, a one-ride ticket, or with a Ventra card
Service area
Cook County, IL
Pace Suburban Bus provides reservation-based paratransit for individuals who are ADA certified by the Regional Transportation Authority. Riders who are certified for ADA can also use Pace's Taxi Access Program (TAP) for trips that begin within the City of Chicago. The TAP program is less expensive than paratransit and often more convenient because rides do not have to be scheduled the day before.
Date of Last Formal Update
07/18/2023
Data provided by
211 Metro Chicago
What's Here
Providing organization
Pace Suburban Bus
Pace Suburban Bus offers affordable and environmentally responsible transit options for the residents of 274 municipalities in Cook, Will, DuPage, Kane, Lake, and McHenry counties.