Incidental Medical Expense Assistance | Mercy Medical Angels
Eligibility
Patients must be ambulatory (able to walk independently, enter and exit the plane with little or no assistance) and require no medical care (from doctor, nurse, etc.) en route to destination; If patient requires oxygen, unless provided by the airlines, patient must have a portable oxygen concentrators (POC) approved by the FAA or the airlines, a. Patient is responsible for making these arrangements and paying for travel fees associated with the oxygen; Meet income guidelines
Required documents
For commercial airline tickets: Completed medical clearance form from doctor
Income verification: Social security numbers should be blacked out from documents
Hours
Monday to Thursday, 8:00 am - 4:30 pm
Friday, 8:00 am - 11:00 am
757-318-9174
Voice·
Main
Languages
English
Application process
(1) Go to website and select 'Request Assistance' (2) Select what type of assistance required and complete required screening: a. Commercial Airline Ticket, b. Ground Transportation (3) A minimum of 21 days' notice is required before travel (4) Provide required documents
Fees
No fees (except for those related to oxygen tanks)
Provide transportation to patients with financial needs, including in the air (with commercial airline tickets and volunteer pilots) and on the ground (with gas cards and bus/train tickets). Also offers services to travel to clinical care, service dog acquisition services, healing retreats and PTS and TBI treatments.
Date of Last Formal Update
04/14/2026
Data provided by
211 DuPage County
What's Here
Providing organization
Mercy Medical Angels
Provide transportation to patients with financial needs, including in the air (with commercial airline tickets and volunteer pilots) and on the ground (with gas cards and bus/train tickets). Also offers services to travel to clinical care, service dog acquisition services, healing retreats and PTS and TBI treatments.