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Payment Arrangements - ComEd - Chicago North

3420 North California Avenue, Chicago, IL 60618

Eligibility
Have an active Residential account (service has not been turned off for non-payment); Not currently be enrolled in an active Deferred Payment Arrangement Plan; Not defaulted off a Deferred Payment Arrangement Plan in the last 12 months; Not have had a bankruptcy, unless it has been discharged or dismissed
Hours
Mon 7:00am - 5:00pm Tue 7:00am - 5:00pm Wed 7:00am - 5:00pm Thu 7:00am - 5:00pm Fri 7:00am - 5:00pm If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week: 1-800-EDISON-1 (1-800-334-7661).
Interpretation services
English; Spanish
Application process
Call ComEd for more information or enroll online. To pay off the remainder of your balance early you need to contact a ComEd Customer Service Representative.
Fees
Free
Service area
IL
A Deferred Payment Arrangement may be an option if you need help paying off a large or past-due balance. After making a down payment towards your current owed amount, you can make installment payments to your remaining owed balance each month to bring your account up to date. With the Deferred Payment Arrangement Plan, a down payment is required to set up the plan. The remaining owed balance can then be spread between 4-12 months, depending on eligibility.
Date of Last Formal Update
03/04/2024
Data provided by
211 Metro Chicago
Providing organization
ComEd
Commonwealth Edison Company (ComEd) provides electric service to more than ??4? million customers across northern Illinois, or 70 percent of the state's population. They offer programs and services to help those in need, including energy assistance and help for customers with special needs.