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24-Hour Adult Protective Services (APS) - Illinois Department Of Aging - Chicago Office

555 West Monroe Street, Suite 1500-S, Chicago, IL 60661

Eligibility
Adults age 60 or older and adults age 18-59 with disabilities who are suspected victim of abuse, neglect, or financial exploitation
Hours
Mon 24/7 Tue 24/7 Wed 24/7 Thu 24/7 Fri 24/7 Sat 24/7 Sun 24/7 Available 24 Hours Daily
(866) 800-1409
Voice·

24-hour Adult Protective Services Hotline

Languages
Spanish, English
Application process
When you the reporter calls, they should have the alleged victim's demographic information, the alleged abuser's demographic information and the circumstances which lead the reporter to believe the person is being abused. You may be asked to provide your contact information and willing to be contacted again.
Fees
Free
Service area
IL
The Adult Protective Services Program is locally coordinated through 38 provider agencies designated by the Regional Area Agency on Aging and the Illinois Department on Aging. Case workers from the Adult Protective Services Provider Agencies conduct investigations and work with adults age 60 or older and adults age 18-59 with disabilities in resolving the abuse, neglect, or financial exploitation situation.
Date of Last Formal Update
02/03/2025
Data provided by
211 Metro Chicago
Providing organization
Illinois Department On Aging
The MISSION of the Illinois Department on Aging is to serve and advocate for older Illinoisans and their caregivers by administering quality and culturally appropriate programs that promote partnerships and encourage independence, dignity, and quality of life.