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Customer Service Training Program - The Chicago Lighthouse - Main Office, Low Vision Clinic, & Chicago Lighthouse Industries

1850 West Roosevelt Road, Chicago, IL 60608

Eligibility
Restricted to individuals who are blind, visually impaired, or disabled
Hours
Mon 8:00am - 5:00pm Tue 8:00am - 5:00pm Wed 8:00am - 5:00pm Thu 8:00am - 5:00pm Fri 8:00am - 5:00pm
Languages
English
Application process
For additional information contact: (312) 447-3251; [email protected]
Service area
Cook County, IL
The Chicago Lighthouse's Customer Service Training Program provides instruction and training in customer service, telecommunications, collections, and order entry to help potential employees prepare for prospective Chicago Lighthouse customer call center positions. In this program, participants are introduced to a general customer service course, followed by a more focused study in their chosen customer service field. Our instructors customize their classes based on current industry trends. They train students to learn specific skill sets, operations, and functions according to standard call center operations.
Data provided by
211 Metro Chicago
Providing organization
The Chicago Lighthouse
The Chicago Lighthouse serves the blind, visually impaired, disabled, and Veteran communities through vision rehabilitation services, education, employment opportunities, and assistive technology for people of all ages.