Telephone Service Payment Assistance | UNIVERSAL SERVICE ADMINISTRATIVE COMPANY - Lifeline Program
Online Resource, Washington, DC 20005
Eligibility
People with household size and income at or below 135% of the Federal Poverty Level, victims of domestic violence or human trafficking with household size and income at or below 200% of the Federal Poverty Level, or public benefits recipients
Hours
Service Hours
Monday: 9:00 AM - 9:00 PM ET
Tuesday: 9:00 AM - 9:00 PM ET
Wednesday: 9:00 AM - 9:00 PM ET
Thursday: 9:00 AM - 9:00 PM ET
Friday: 9:00 AM - 9:00 PM ET
Saturday: 9:00 AM - 9:00 PM ET
Sunday: 9:00 AM - 9:00 PM ET
800-234-9473
Voice·
Primary Program Phone
Languages
None
Application process
Apply online or call
Documents Required:
Identification document
Address information
Income information
Proof of public benefits if applicable
Fees
No fee
Service area
Lake County, IL
Provides a monthly discount on landline or wireless phone service to low-income households. Discount for either phone or internet, but not both.
Date of Last Formal Update
04/14/2026
Data provided by
Lake County 211
What's Here
Providing organization
UNIVERSAL SERVICE ADMINISTRATIVE COMPANY USAC
Federal program that provides a monthly discount on telephone and internet service to eligible low-income households.