Food Stamps/SNAP | ILLINOIS DEPARTMENT OF HUMAN SERVICES (IDHS) - Food Stamps/SNAP
2000 North Lewis Avenue, Waukegan, IL 60087
Eligibility
Must meet income requirement at or below 165% of the federal poverty level; see website for income chart
Hours
Service Hours
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
866-322-3172
Voice·
TTY
800-843-6154
Voice·
IDHS Help Line, Toll Free
847-263-6059
Voice·
IDHS Help Line, Spanish
Websitehttps://www.dhs.state.il.us
Languages
Spanish
Application process
Call for assistance or visit website to apply
Documents Required:
-Photo ID
-Birth Certificate
-Proof of Income
-Proof of Residency
-Social Security Card
Fees
No fee
Service area
Lake County, IL
Important Notice: The federal government shutdown is over and services are returning. There may be some delays in benefits being issued.
- Clients do not need to reapply or take any action; benefits will automatically be issued as federal funding becomes available.
- Continue to submit all required forms and recertifications as usual. SNAP applications, Semi Annual Reports (SAR 7s), and recertifications will continue to be processed as usual. All recipients are encouraged to keep their eligibility up to date.
- You can apply for SNAP benefits online, by phone, or in person.
- Any food or food product for human consumption
- Seeds and plants for use in home gardens to produce food
- Hot foods ready to eat
- Food intended to be heated in the store
- Lunch counter items or foods to be eaten in the store
- Vitamins or medicine
- Pet foods
- Any nonfood items (except seeds and plants)
- Alcoholic beverages
- Tobacco
Date of Last Formal Update
07/24/2025
Data provided by
Lake County 211
What's Here
Providing organization
ILLINOIS DEPARTMENT OF HUMAN SERVICES
Government agency providing aide and resources to residents of Illinois.
