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Speech Aids | Illinois Telecommunications Access Corporation

3001 Montvale Drive, Suite A, Springfield, IL 62704

Eligibility
Be a legal resident of the State of Illinois; Have active phone service (standard, cellular, pre-paid); Application signed by a hearing professional; Photo or scan of phone bill
Required documents
Application Proof of residency
Hours
Monday to Friday, 8:00 am - 4:30 pm
800-841-6167
Voice·

Toll Free

217-698-0942
Voice·

FAX

800-501-0865
Voice·

Spanish Toll Free

800-501-0864
Voice·

Illinois Relay - Spanish TTY

711
Voice·

Illinois Relay

Languages
Spanish, English
Application process
(1) Visit website to fill out or download the application or call to request (2) Fill out the application and have it signed by your doctor, audiologist or other authorized person (3) Send or submit your application to ITAC.
Fees
No Fees
Service area
IL
Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.
Date of Last Formal Update
10/22/2025
Data provided by
211 DuPage County
What's Here
Providing organization
Illinois Telecommunications Access Corporation
Provides vouchers for accessible telephones to Illinois residents who are Hard of Hearing, Late Deafened, Deaf, Deaf-Blind or Speech-Disabled. Illinois Relay program allows TTY users to call people who use standard phones. A person using a standard phone may also call a TTY user through relay.