Due Date Extension - ComEd - Chicago North
3420 North California Avenue, Chicago, IL 60618
Eligibility
Not have an active Due Date Extension; Not have defaulted on a Due Date Extension in the past 12 months; Have only completed a maximum of one Due Date Extension in the past 12 months (commercial customers must not have completed a Due Date Extension in that timeframe); Not currently have an active Payment Arrangement; Not have a status of disconnected or pending disconnect; Not have an automatic payment scheduled within the next five days; Not have a Summary Bill account; Not be enrolled in Budget Billing
Hours
Mon 7:00am - 5:00pm
Tue 7:00am - 5:00pm
Wed 7:00am - 5:00pm
Thu 7:00am - 5:00pm
Fri 7:00am - 5:00pm
If you see downed power lines, leave the area immediately and then call ComEd. Representatives are available 24 hours a day, 7 days a week: 1-800-EDISON-1 (1-800-334-7661).
Languages
English, Spanish
Application process
For more information on eligibility and enrollment, call the Customer Care Center at (888) 806-CARE.
Fees
Free
Service area
IL
A Due Date Extension is available for customers to extended their bill due date by 21 calendar days (14 calendar days for commercial customers). With a Due Date Extension, you will still be charged a standard late payment fee after the original due date has passed but will not risk your outstanding balance going to collections. If you accept a Due Date Extension but do not pay off the balance by the agreed-upon date, you may not be eligible for future extensions.
Date of Last Formal Update
03/04/2024
Data provided by
211 Metro Chicago
Providing organization
ComEd
Commonwealth Edison Company (ComEd) provides electric service to more than ??4? million customers across northern Illinois, or 70 percent of the state's population. They offer programs and services to help those in need, including energy assistance and help for customers with special needs.