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Utility Bill Payment Plans | NORTHSHORE GAS - Illinois Patriot Plan Program

Eligibility
Must notify the company about the Active Duty status of a primary occupant by completing the registration form and meeting the following criteria:
  • Gas service is on
  • Residential premise - up to a three story residency
  • Primary occupant must be on active duty
Hours
Service Hours Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 3:00 PM
866-556-6004
Voice·

Customer Service Center

312-240-3991
Fax·

Fax

866-556-6007
Voice·

TDD Line (M-F 7 AM - 7 PM)

Languages
Spanish
Application process
Visit website accel.northshoregasdelivery.com/home/pdf/patriot.pdf to complete the registration form. Send the original form and the required documents by mail or fax. Documents required:
Fees
No fee.
Service area
Lake Forest (Green Oaks), IL Highwood, IL Deerfield (Bannockburn), IL Lake Forest (Mettawa), IL Vernon Hills, IL Buffalo Grove, IL Waukegan (Park City), IL Lake Zurich (Long Grove), IL Lake Villa (Lindenhurst), IL Lake Villa (Venetian Village), IL Libertyville (Green Oaks), IL Russell, IL Lincolnshire, IL Lake Zurich (Hawthorn Woods), IL Grayslake (Gages Lake), IL Lake Bluff (Knollwood), IL Mundelein (Long Grove), IL Antioch, IL Gurnee, IL Lincolnshire (Half Day), IL Wheeling, IL North Chicago, IL Zion (Beach Park), IL Round Lake (Round Lake Beach), IL Great Lakes (North Chicago), IL Vernon Hills (Indian Creek), IL Lake Bluff (Green Oaks), IL Fort Sheridan (Highland Park), IL Lincolnshire (Prairie View), IL Fort Sheridan, IL Grayslake (Wildwood), IL Antioch (Old Mill Creek), IL Deerfield (Riverwoods), IL Wadsworth (Beach Park), IL Libertyville (Mettawa), IL Waukegan (Beach Park), IL
Provides a payment plan for military families whose primary occupant is on deployment. Gas services will not be disconnected or charged late fees during deployment period only. Customers are still responsible for the full balance on the account when the deployed primary occupant returns home.
Date of Last Formal Update
07/18/2025
Data provided by
Lake County 211
Providing organization
NORTHSHORE GAS
Provides general and specialized gas services and resources